Questions? We got you.
Frequently Asked Questions
Everything you need to know about designing, mixing, shipping, and enjoying your Make A Slime kit.
What exactly is Make A Slime?
Make A Slime is a custom DIY slime kit. You choose your slime’s texture, color, scent, charms, and mix-ins, and we pack the ingredients so you can mix and create the slime yourself at home.
Is the slime pre-made or do I make it myself?
Starting with our pre-made slime base, you make it yourself. We pack the ingredients you selected, pre-measured and ready to go, along with instructions. The fun part is putting it together.
What’s included in the box?
Each kit includes your slime base, selected color and scent, selected texture, charms or mix-ins, instructions, a container for your finished slime, and a bottle of activator. Everything you need is included.
What age is this recommended for?
Make A Slime kits are recommended for ages 6+ with adult supervision. Some ingredients may be small and could be a choking hazard for younger children.
Is slime safe for kids?
Our slime kits are designed for play, not consumption. We recommend washing hands after play and avoiding contact with eyes or mouth. If you have skin sensitivities or allergies, please review ingredients or reach out before ordering.
Can I return or exchange my slime?
Because Make A Slime kits are customized and made to order, we are unable to accept returns or exchanges. If there’s an issue with your order, please contact us and we’ll make it right.
How much is shipping?
We offer flat-rate shipping in the United States based on your order total: orders under $36 ship for $6.49, orders from $36 to $53.99 ship for $9.49, and orders $54 and up ship free.
How long does shipping take?
Most orders ship within 1 to 3 business days. Delivery time can vary based on your location and the carrier, but most packages arrive 2 to 5 business days after shipment.
What if my package arrives damaged or leaked?
Please contact us right away with a photo of the package and the items, and we will make it right.
Can I request something custom or special?
If you have a special request, feel free to contact us before ordering. We’ll do our best to help when possible.